If you have winnings ($10 or more) in your account that you want to withdraw, but don’t know what steps to take next, please follow the instructions below:
- Did you win any single prizes over $600?
- If so, did you submit a claim? If not, please start with submitting an online claim.
- If your prizes were under $600 or you already submitted a claim, please start with submitting a withdraw request.
If you already submitted a request to withdraw your winnings, but you want more information about the status of your request. Please see the articles below:
- How long does it take for my withdraw request to be approved?
- How can I track the progress of my withdraw request?
- How do I submit additional documentation to support my withdraw request?
If you still have questions, please contact our 24/7 Customer Support Team by submitting this form or calling 1-844-887-6836.