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Michigan Lottery FAQ
Frequently asked question for the Official Michigan Lottery.
Account Information
Activation Order of Deposit Bonus Offers
Available Payment Methods for Adding Funds (Deposits/Purchases)
Available Payment Methods for Withdraws
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Customer Support Information
Customer Support Contact Information
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General Online FAQ
How to Enable Flash on Chrome
How to Purchase a Draw Game Online
How to Set a Daily Loss Limit
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In-store Games Information
In-Store Instant Game Tickets FAQ
Checking Your Club Keno Numbers
Club Keno Add-Ons: Kicker, Extra, and The Jack
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Michigan Coronavirus Disease 2019 (COVID-19) Response
COVID-19 Impacts to Multi-State Games
Lottery Claim Centers Open By Appointment Only
Michigan Coronavirus Disease 2019 (COVID-19) Response
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Mobile App Information
Changes to the Michigan Lottery Android Apps
Downloading the Michigan Lottery Mobile App
Finding the Barcode to Scan
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Online Games Information
Online Draw Game Subscription Cancellation Information
Online Draw Game Subscriptions FAQ
Online Raffles Overview
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Prize Claim Information
Bank Claim Centers
How to Claim Prizes by Mail
How Do I Claim an Online Prize?
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Promotions Information
In-Store Promotions Information
Online Promotions Information
Claiming a Deposit Promo Code Offer
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Second Chance Games Information
How Do I Enter Second Chance Tickets?
Play for Prizes on the Bingo, Cashword, or Wild Time App
Play for Prizes on the Second Chance Games Website
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