Extended processing for online withdrawals: A large number of wins has led to longer than normal processing times for some withdrawals. We appreciate your patience as withdrawals are completed as quickly as possible.

Lottery highly values integrity and security.

  • For a first-time withdrawal, documentation may need to be submitted and reviewed before the withdrawal is finalized. It will help if you make sure that all text and pictures in the images are clear and easy to read before uploading them. With the current high number of wins being processed, this may add up to 7 days to the withdrawal processing time.
  • If you have previously made a withdrawal with the same payment method, documentation would already be in place and the withdrawal should process more quickly.
  • If you want to check on the status of your withdrawal, you can view the status in your account.
  • If you need further assistance, Customer Support is available by chat, email, and phone (844)-887-6836.


Here are the payment methods that are available for withdrawing winnings from your Michigan Lottery account and details about each payment method.

  • ACH - Bank Transfer
    • Transfers to your bank account.
    • Upon approval, funds are deposited within 3 - 5 business days.
    • Minimum Amount per request - $10
    • Maximum Amount per request - $50,000
  • Check (only available by phone call)
    • Please call Customer Support at 1-844-887-6836 to request a check. 
    • This process adds a few extra days for issuing and mailing of the check.
    • Minimum Amount per request - $10
    • Maximum Amount per request - $50,000
  • PayPal
    • Transfers to your PayPal account.
    • Upon approval, funds are deposited within one (1) business day or less.
    • Minimum Amount per request - $10
    • Maximum Amount per request - $50,000
  • Withdraw to Visa Debit
    • Transfers to your Visa Debit card (must be attached to a U.S. Bank account).
    • Upon approval, funds are deposited within one (1) business day or less.
    • Minimum Amount per request - $10
    • Maximum Amount per request - $2,000
    • Total number of requests allowed per day - 5
    • Total amount allowed per day - $10,000
    • Total number of requests allowed per week - 10
    • Total amount allowed per week - $20,000
  • Withdraw at Retail
    • Requests a Withdraw Voucher to be created that can be printed from your Michigan Lottery account and taken to any Michigan Lottery retailer to be redeemed for cash.
    • Upon approval, a Withdraw Voucher is available to print immediately.
    • Minimum Amount per request - $10
    • Maximum Amount per request - $200
    • Total number of requests allowed per day - 10
    • Withdraw Vouchers automatically expire after 30 days from the date of issuance. Once expired, the voucher will no longer be valid and the funds will be deposited back into your Michigan Lottery account balance.


If you are ready to submit a withdraw request and need further assistance, please view:  How to Withdraw Winnings.

 

For more information about what documentation may be needed to verify ownership of a payment method, please view Verify Payment Methods to Collect Winnings.

 

If you still have questions, please contact our 24/7 Customer Support Team by submitting this form or calling 1-844-887-6836.